Connect an Instagram account

Brolly captures Instagram posts, comments and stories from business Instagram accounts. Before you connect, make sure the Instagram account is a business (professional) account linked to a published Facebook page — personal Instagram accounts can't be connected.

Before you begin

• The Instagram account must be a business account linked to a Facebook page. You can check this in your Facebook page settings under the Instagram section.
• You must have admin or editor access to the social media account you want to connect.
• Allow pop-ups in your browser, as the platform may open a sign-in window.

Connect the account

1. Log in to Brolly and go to Settings → Accounts.
2. Select Add accounts. The Connect a social media account dialog opens.
3. Select a group for the account, or leave the default Organisation (default).
4. Choose the Instagram tile from the list of channels. A Facebook sign-in window pops up — that's expected: business Instagram accounts connect through their linked Facebook page, so it's Facebook that handles the sign-in.

5. Sign in with the account that manages the linked Facebook page — Brolly prompts you through the connection process and only requests read-only access.
6. Select the Instagram account you want to archive and confirm. The pop-up closes and you're back in Brolly.

The account now appears in your Settings → Accounts table with a status of Active, and new records begin flowing into your Feed. Brolly also backfills earlier content — see Can I set a capture start date? for how far back capture goes.

If the connection doesn't complete, check that the Instagram account is properly linked to its Facebook page, then try again.