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Popular: FOI export Reconnect a channel Add a user

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Getting Started

Connect channels and set up your workspace.

What Brolly captures and how your records stay compliant.

Analyse performance, trends, and audience across your accounts.

Keyword alerts and notification settings.

Find records and build audit-ready exports.

Users, roles, invoices and plan details.

Compliance & retention

Retention rules, legal hold and disposal.

Troubleshooting

Fix disconnected channels and missing records.

Popular

Popular articles

Connecting your first social media account Authorise Facebook, Instagram, LinkedIn, X or YouTube so Brolly begins capturing your organisation's records automatically. How automatic record capture works What Brolly captures, how often it checks, and why deleted posts are still kept in your compliant archive. Exporting records for an FOI request Build a filtered export of your records, download it, and schedule recurring exports for ongoing requests. Retention, disposal & legal hold How long Brolly keeps your records, how disposal is handled against your records authority's requirements, and holds. Managing users, roles & permissions Invite teammates, set their role, and make users active or inactive under Settings → Users. An account stopped capturing — what to check For Facebook, Instagram, Threads and TikTok the usual cause is an expired token — here's how to spot an account on hold and reconnect it.

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